Shop Repair | New York

Our policy is transparency and honesty because we want you to make the best choice for your equipment and its application needs. Because of this, we use the information we learn from the DCI to provide you with a “repair versus replace” cost comparison for your review and approval before we start on the repair.

To arrange in-shop repair services, contact our service department and utilize the attached form.

Rochester, NY: Sally Willette, Service Coordinator –
Albany, NY: Amy Galman, Service Coordinator –

For the safety of our employees, we do require knowledge of liquids you use and SDS for all non-water applications.

Inspection Report examples (click to expand):

Example of multi-stage pump inspection report
Example of repair report page with as-found dimensions versus tolerance for critical clearances