Grinder Pump Repair | New York
Since 1996, Siewert Equipment has provided unmatched service to Environment One (E/One) customers.
Our OEM certified Service Centers in Rochester and Albany are equipped with E/One diagnostic equipment, pump repair stations, and an extensive inventory of replacement parts and new pumps.
Services for E/One Grinder Pumps:
- OEM Trained & Certified Technicians
- Technicians have fully equipped service vehicles
- 24/7 emergency service
- On-site & In-shop Repair Options
- New Pump Installation & Startup
- Failure Analysis, Warranty Assessment & Repair
- Training Services for Troubleshooting & Repair
- Fully Stocked New Parts & Pumps
- Parts Counter for Walk-ins & Immediate Pickup
- Warranty Assessments
- Backed by experienced Service Coordinators and Parts Specialists
If you are a current grinder pump customer, or if you’re considering E/One’s low pressure sewer technology for your project, contact us.
Is Your E/One Grinder Pump Alarm Going Off?
If alarm sounds, push the silence button located on the outside of the panel box (if your grinder pump is in your basement and doesn’t have a separate panel box, remove the gray cover and push the silence button). Stop use of all water. Wait 15 minutes.
If alarm light stays on, call 800-333-0598 for 24/7 service.
Grinder Pump Service & Repair Training
Siewert Equipment offers comprehensive technical training sessions for E/One “Extreme” sewage grinder pumps. The credentials of our trainer, Brett Hess, include over 20 years of experience with Environment One products and “Level 3 E/One Service & Repair Training” Certification that is renewed annually. This certification is the highest level, the same training you would receive from an E/One factory technician.
Training Includes:
- Classroom/shop instruction & hands-on experience
- E/One System Overview
- Troubleshooting
- Pump Tear-down, Inspection, Repair
- Motor & Pump Rebuild
- Electrical Controls
- Pump Testing
- Summarization
- All participants receive printed IOM booklets
- Training agenda can be customized
Please allow up to 8-hours for the training, and let us know the estimated number of attendees. The recommended class size is 4-10, with a maximum of 12-15 people. Advanced notice is required for custom training agendas to allow for proper preparation.
If you have an E/One Extreme pump in need of repair, our instructor will be prepared to oversee the repair of your pumps as part of the training. There will be no additional charge for the repair service except for the cost of parts needed for each pump repaired, which will be charged separately. If no pumps are available for repair, our training instructor will bring a demo pump or pumps for the hands-on training.
Contact us below for a quote!
Resources for Homeowners and Builders (click to expand):
Environment One Sewer System Owners Guide
User Instructions for the E/One Grinder Pump
Grinder Pump Anatomy
Residential Low Pressure Sewer System Illustration
Example of Service Proposal for Sewage Grinder Pump Repair and Training
Sewage Grinder Pump Installation Instructions and Warranty Information
E/One Installation Quick Reference Guide
E/One Sewage Grinder Pump Installation Checklist
ALL-TERRAIN SEWER Case Study: Michaels Building Group
For Builders and Land Developers, Environment One has several helpful Customer Experience videos. The video below is an interview with Luke Michaels of The Michaels Group in the Capital Region of NY to discuss how and why his company utilizes Low Pressure Sewer (LPS) for projects. You can watch more Customer Experience videos on our E/One YouTube playlist.
